Terms of Service

Article 1 (Purpose)

These terms and conditions govern the rights, obligations, and responsibilities of the Company and members concerning the use of the AI-based story creation, play-based learning content, and Browse services (the ‘Service’) provided by GET-A Inc. (the ‘Company’) through its online website and mobile application (collectively, the ‘Platform’).

Article 2 (Definitions)

1. Member: A person who agrees to these Terms, signs up for the platform, and uses the services.
2. Content: All digital creations such as stories, illustrations, and audio generated or published using AI or data analysis technologies.
3. Seed: The term “Seed” refers to an electronic usage unit that the company assigns or records in an account to measure service usage or enable payment. It is classified into Paid Seeds and Free Seeds.
   1. Paid Seed: Seeds purchased with money by a member through payment methods designated by the company (such as credit card, easy payment, or mobile payment), following the withdrawal and refund regulations stipulated by applicable laws such as the Act on Consumer Protection in Electronic Commerce.
   2. Free Seed: Seeds provided free of charge by the company through events, promotions, rewards, or beta operations, which are not subject to cash refunds or withdrawal of purchase.
   3. Seeds belong to the individual member’s account and cannot be transferred, loaned, sold, or used as collateral to others.
   4. The company may change the price or distribution conditions of Seeds for reasonable reasons such as market conditions or payment fee adjustments, and any changes will take effect after notice.
4. Operational Policy: Refers to detailed regulations on service operation, separately posted in notices or FAQs.
5. Others: Terms not defined in this Article or in related laws and operational policies shall follow general practice.

Article 3 (Business Information)

Article 4 (Posting and Amendment of Terms)

1. The Company shall post these Terms on the initial or linked screens of the Platform.
2. Within the scope that does not violate applicable laws, the Company may amend the Terms and shall notify members at least 7 days before the effective date (30 days for significant changes unfavorable to members) via Platform notices and email.
3. If a member does not explicitly express objection by the effective date of the amended Terms, they shall be deemed to have agreed.
4. If a member does not agree to the amended Terms, they may discontinue using the Service and withdraw their membership.

Article 5 (Registration and Minor Protection)

1. Membership is established upon application according to the Company's prescribed procedures and agreement to these Terms.
2. The Company may refuse or cancel registration in the following cases:
   1. Use of another person's information or false statements
   2. Application by a child under 14 without consent from a legal guardian
   3. Other cases where Service operation may be significantly disrupted
3. Members under 19 must obtain legal guardian consent before using paid features, and will be separately guided on payment and refund procedures upon future monetization.

Article 6 (Service Contents)

1. Main services provided by the Company:
   1. Creation of digital content such as AI-generated stories, illustrations, and audio
   2. Viewing, saving, and playback of generated content
   3. Management of free seed issuance and usage
2. Specific functionalities, limitations, and updates of the Service shall follow the Operating Policy.

Article 7 (Seed Allocation and Use)

1. Allocation Method
   1. The company may grant free Seeds to members as needed for events, promotions, beta testing, and similar purposes.
   2. Members can purchase paid Seeds through the company’s supported payment methods, and once payment is completed, the Seeds are immediately credited to their account.
2. Usage Unit
   1. By default, one Seed is the minimum unit required to use content (e.g., create a story), and detailed usage and deduction rules may vary by service policy.
   2. When both paid and free Seeds are available, free Seeds will be used first.
3. Validity Period and Expiration
   1. Paid Seeds are valid for five years from the date of purchase, after which they expire in accordance with Article 64 of the Commercial Act.
   2. The validity period of free Seeds will be explicitly notified at the time of issuance and set to at least 30 days.
   3. A notice of expiration will be provided at least 7 days prior via email or in-app notification, following the company’s notification policy.
   4. If paid Seeds remain due to membership withdrawal or service termination, the company will provide refunds or compensation to the extent permitted by law.
4. Restrictions
   1. Seeds have no cash value and cannot be refunded, sold, or transferred.
   2. The company may change the allocation or expiration criteria of Seeds if necessary for service policy reasons and will announce such changes in accordance with Article 4.
5. Recovery and Restrictive Actions
   1. If a member acquires or uses Seeds through fraudulent means, the company may reclaim those Seeds or suspend the account.
   2. Seeds obtained through automated tools, hacking, or unauthorized programs are invalid, and the company may seek damages in accordance with applicable laws.

Article 8 (Withdrawal and Refund)

1. Withdrawal of Purchase
   1. In accordance with Article 17 of the Act on Consumer Protection in Electronic Commerce, users may request withdrawal of purchase within 7 days from receiving the goods (or from the day digital content becomes available for use).
   2. However, withdrawal may be restricted in the following cases: (1) if the content has been partially or fully used or consumed, (2) if the item was provided with free Seeds, or (3) if the withdrawal is due to a member’s simple change of mind without any fault of the company.
   3. Due to the nature of digital content, once the user has viewed, generated, or stored the content, withdrawal is not permitted under Article 17(2) Paragraph 5 of the Electronic Commerce Act.
   4. 'Use' refers to the moment when the user first performs an action such as generating, playing, viewing, downloading, or saving content, and such activity is recorded in the company’s server logs.
2. Refund Period and Method
   1. The company will initiate the refund process within three business days after confirming the member’s withdrawal request.
   2. If the payment was made through the company’s website or payment system, refunds will be processed using the original payment method.
   3. For in-app purchases made via app markets (e.g., Google Play, App Store), refunds follow each market’s refund policy, and the company does not process them directly.
   4. Users can request refunds through the app market’s customer service, and once approved, the equivalent amount of Seeds (points) will be deducted.
   5. If unavoidable fees such as transaction or transfer fees occur, the company may deduct them from the refund amount.
   6. Refund requests can be made via the customer center or email (bloomingtales.customer@get-a.io).
3. Subscription Cancellation
   1. Users may cancel their subscription at any time, but the cancellation must be completed at least 24 hours before the next billing date.
   2. For subscriptions purchased through in-app payments, cancellation must follow the procedures of each app market (e.g., Google Play Subscription Management, Apple App Store Subscription Management).
   3. Refunds are only available for the unused period after cancellation, and if the remaining period is less than 7 days, the company will issue a proportional refund.
4. Protection of Prepaid Points (‘Seeds’)
   1. The company protects users of Seeds through separate fund management and consumer rights assurance in accordance with the Electronic Financial Transactions Act and the Electronic Commerce Act.
   2. Minors may cancel a payment if it was made without the consent of their legal guardian.
5. Dispute Resolution and Jurisdiction
   1. In case of any disputes related to the interpretation of this article or refund procedures, relevant laws and the company’s terms shall apply.
   2. The competent court shall be the one governing the company’s headquarters, but consumers may file a lawsuit with the court having jurisdiction over their residence.
   3. Users may apply for dispute mediation through the Content Dispute Resolution Committee (1588-2594) or the Korea Consumer Agency (1372).

Article 9 (Intellectual Property Rights and AI Output Liability)

1. Copyrights and intellectual property rights for the Platform and Content belong to the Company or legitimate rightsholders.
2. The Company grants members a non-exclusive, personal license, and members may not reproduce, redistribute, sell, or create derivative works without permission.
3. While the Company implements reasonable filtering and monitoring, members are responsible for any third-party rights infringement arising from their inputs (prompts).
4. Notice & Takedown: Upon receipt of an infringement report, the Company will temporarily block content within 48 hours, verify the facts, and notify the final decision within 30 days, taking appropriate legal actions.

Article 10 (License to Use Member Input Data)

1. Members grant the Company a free, non-exclusive license to use input data (text, images, audio, etc.) uploaded during Service use for the following purposes:
   1. Processing and analysis for AI model training, validation, and Service improvement
   2. Creation and use of anonymized data for statistics, research, and development
   3. Reproduction, modification, storage, and derivative work creation as necessary for the above purposes
2. When input data includes personal information, the Company shall obtain prior consent or pseudonymize/anonymize according to the Personal Information Protection Act and Privacy Policy.
3. Members may opt out of data usage at any time through settings or customer support; opt-out requests will be applied to new data from the day of confirmation but will not retroactively affect already trained model parameters.

Article 11 (Member Obligations)

1. Members must comply with applicable laws, these Terms, and the Operating Policy.
2. Members shall not engage in the following acts:
   1. Trading or transferring accounts or seeds
   2. Hacking the Service system or using automation programs
   3. Generating or distributing illegal, harmful, or rights-infringing content
   4. Any act that significantly disrupts Service operation

Article 12 (Restrictions on Illegal or Harmful Content)

1. Members shall not input, generate, or store any of the following illegal or harmful content:
   1. Child or youth sexual exploitation or pornography
   2. Unauthorized recordings of others, revenge porn, etc., prohibited by the Specific Crimes Aggravated Punishment Act and the Act on the Protection of Children and Juveniles
   3. Encouragement of self-harm, violence, drug use, or terrorism
   4. Defamation, discrimination, hate speech, or other content infringing on other users'’' rights
   5. Any content prohibited by law or the Company's Operating Policy
2. Even if such content is accessible only to the member themselves, the member is fully responsible for any legal violations (e.g., possession of child sexual exploitation materials).
3. The Company may apply (1) AI safety modes, (2) prohibited-keyword pre-filters, and (3) post-generation monitoring to automatically block or quarantine prohibited content, and, if necessary, report to authorities under the Information and Communications Network Act or the Act on the Protection of Children and Juveniles.
4. (1) Immediate deletion of the content, (2) suspension or termination of the account, and the Company will notify the member of the results within 30 days of taking action. Members may appeal in writing or by email within 7 days of notification.
5. The Company will store logs and metadata collected for detecting illegal or harmful content in a pseudonymized and encrypted form under the Personal Information Protection Act and Privacy Policy, and will destroy them immediately once the retention period (up to 3 years) has expired.

Article 13 (Service Suspension and Termination)

1. For violations of Article 9, the Company may impose progressive suspension: warning → 7-day suspension → 30-day suspension → permanent ban.
2. The Company shall notify reasons, suspension details, and appeal procedures (within 7 days), and reinstate usage upon valid appeal.
3. Upon withdrawal, the Company shall delete or pseudonymize personal data per law and Privacy Policy; member-generated content may be pseudonymized after a retention period.

Article 14 (Privacy Protection and Cross-border Data Transfer)

1. The Company complies with the Personal Information Protection Act and specifies collection, use, retention, and deletion procedures in the Privacy Policy.
2. For cross-border data transfers (e.g., AI API calls), the Company shall notify the destination country, data trustee, purpose, retention period, and protective measures and obtain separate consent.

Article 15 (Service Changes and Interruptions)

1. The Company may modify the Service as needed; significant changes will be announced 30 days in advance.
2. In case of force majeure causing temporary interruption, the Company shall notify and restore service as soon as possible.
3. For permanent discontinuation, the Company shall notify 30 days in advance and provide data download opportunities.

Article 16 (Limitation of Liability)

1. The Company is not liable for damages caused by force majeure or member fault.
2. The Company is liable only for ordinary damages in cases of intentional or gross negligence.
3. Results of AI services are provided 'as is' without guarantees of accuracy or completeness.

Article 17 (Dispute Resolution)

1. The Company and members shall resolve disputes through good-faith consultation.
2. If unresolved, members may apply to relevant dispute resolution bodies such as the Content Dispute Mediation Committee or Electronic Transactions Dispute Mediation Committee.

Article 18 (Governing Law and Jurisdiction)

1. These Terms are governed by the laws of the Republic of Korea.
2. Litigation between the Company and members shall be under the exclusive jurisdiction of the Seongnam Branch of the Suwon District Court, but individual consumers may choose their place of residence court.

Article 19 (Order of Interpretation)

In the event of conflict between the Korean text of these Terms and any translation, the **Korean version** shall prevail.